Limited One (1) Year Warranty

  InterEdge Technologies, LLC (“IE”) warrants to the first end-user purchasing the product from an authorized distributor or authorized reseller (“IE Partner”), that the product shall be free from defects in materials and workmanship subject to the terms set forth below (“Warranty”) for a period of (“Warranty Period”): Warranty Period: One (1) year from the date the products have been purchased If the product is sold or otherwise transferred to another party, the Warranty will automatically terminate prior to expiration. Furthermore, the Warranty will terminate immediately if the product is (a) altered, repaired, or maintained by anyone other than IE or a IE Partner which is authorized to do IE warranty work, whether or not successful, or (b) being used together with non-IE or Temperature-Tracker branded or certified application, accessories or other peripheral equipment. During the Warranty Period, IE will, at IE’s sole discretion (a) repair the product using new or refurbished parts, (b) replace the product with a new or refurbished product, or (b) refund the purchase price paid (“Warranty Service”). The Warranty sets forth the extent and limit of IE’s obligations towards the end-user except as modified by applicable law. Warranty on replaced or repaired products is twelve (12) months, OR the rest of the original Warranty Period, whatever is longest. As part of IE’s efforts to reduce environmental waste the product may consist of reconditioned equipment that contain used components, some of which may have been reworked. The used components meet IE’s high quality standards and comply with IE’s product performance and reliability specifications. Defective parts or products replaced by or returned to IE during the Warranty Period become the property of IE.

How to Obtain Warranty Service

To obtain Warranty Service, please contact the Temperature-Tracking Partner from which the product was purchased. The product must be returned in its original packaging, if possible, or packaging affording an equal degree of protection. During the Warranty Period, except where prohibited by applicable law, the end-user will bear the cost of shipping the product to IE or such other place as IE may direct. If the product is covered by the Warranty, IE will bear the cost of return shipping after service has been completed. Return shipping will be charged to the end-user for products not covered by the Warranty or requiring no warranty repair. Damage occurred during shipment is deemed the responsibility of the carrier, and any claim should be made directly to said carrier. The following information must be presented to obtain Warranty Service: The defective product, The end-user’s name, company name if applicable, address, Email address and telephone number, A description of the problem, and Proof of purchase which clearly indicates the name and address of the IE Partner, date of purchase, product type and model number. Without proof of purchase, the Warranty Period will commence based on the Serial Number on the product.

Consumable Components and Accessories Exempt From Warranty

This Warranty only applies to products purchased for use, not for resale. This Warranty is invalid if the factory-applied serial number, date code label, and/or product label has been altered or removed from the product. This Warranty only applies to defective factory material and factory workmanship and does not cover defects or damages caused by or attributable to (a) improper storage or faulty installation and operation; misuse or abuse; accident or neglect, (b) contact with any liquid, (c) subjecting the product or accessories to improper or abnormal usage or conditions, or (d) other acts which are not the fault of IE, including matters attributable to a IE Partner. This Warranty does not include battery operation. IE does not offer any warranty for battery performance. It is the end-user’s responsibility to operate and care for the product in accordance with the instructions and specifications supplied with the product. Repairs resulting from failure to do so are not covered by the Warranty. REPAIRS, REPLACEMENTS OR REFUNDING AS PROVIDED UNDER THIS WARRANTY ARE THE EXCLUSIVE REMEDY OF THE END-USER. NEITHER IE NOR YOUR IE PARTNER SHALL BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THE PRODUCT, INCLUDING WITHOUT LIMITATION COMMERCIAL LOSS, INCIDENTAL EXPENSES, LOSS OF TIME, OR INCONVENIENCE.  EXCEPT TO THE EXTENT PROHIBITED BY LAW, THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS AND IMPLIED WARRANTIES WHATSOEVER, INCLUDING BUT NOT LIMITED TO THE WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PRACTICAL PURPOSE.


The Warranty gives the end-user specific legal rights. The end-user may also have other rights which vary from state to state or country to country. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or implied warranties, so the above exclusions may not apply. The Warranty does not affect statutory legal rights under applicable national or local laws.